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Planning for the Future of the Mainframe Workforce - Now What?
Business Resilience Means Business
IT Issues: Mainframe Technology Continuity Planning
Regulatory Compliance and the IBM Mainframe: Key Requirements
ITIL: An Overview (with Brian Johnson, one of the original ITIL authors)
ITIL and Security? (or Why You Shouldn't Trust ITIL For Security Management)
The CMDB at the Center of the Universe
What's the Difference Between ITIL and ITSM (with Brian Johnson, one of the original ITIL authors)
Aligning ITIL Processes with COBIT Stages
The Future of Best Practices in IT Service Management - ITIL Version 3 Explained